Effective Date / Last Updated: May 9, 2023
Previous Version: January 2021
When you or your business contracts with us for the purchase of our Services, use and sharing of any information is governed by the contracts between you/your business and QC. Those agreements will control if they conflict with this Policy.
This Policy does not apply to Personal Information about our prospective applicants when submitting applications for employment, or information gathered in the scope of your employment, or in the scope of your services as an independent contractor or contingency worker. Please refer to our Applicant, Employee, and Contractor Privacy Notice[A1] .
If you are located in California, Canada or Mexico, additional or different policies may apply to you, which are listed at the end of this Policy.
If you have any questions about this Policy, please feel free to contact us through our website or write to us at:
Privacy Matters, c/o Quality Carriers
Attn: Legal Department
1208 E. Kennedy Blvd., Suite 132
Tampa, Florida 33602 USA
Toll-free Number: 1-800-282-2031
We offer a number of Services that do not require you to register for an account or provide any Personal Information to us. However, in order to provide our full range of Services, we may collect the following categories of information that identify, relate to, describe, are reasonably capable of being associated with, or could reasonably be linked directly or indirectly, to you as an individual or your household (“Personal Information“):
|Identifiers||Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address (“IP Address”), email address, account name, or other similar identifiers.|
|Commercial Information||Commercial information, including customer billing information, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.|
|Internet Activity||Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.|
|Geolocation Data||Approximate GPS geolocation, IP address, and other data from sensors on or around your device, depending in part on your device and account.|
|Inferences||Inferences drawn from information we collect as identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.|
We typically collect Personal Information from three general sources: (1) information you provide directly, (2) information we automatically collect, and (3) third-party sources.
What Information Do Cookies Collect? The Cookies on our sites may collect information such as: IP addresses assigned to the computers and other devices you use; your internet service provider; device ID number; approximate geographic location; browser type; sites pages visited; websites you access before and after visiting the sites; and data related to how and when you use the sites. We may combine information from Cookies with other Personal Information.
How Long Do Cookies Last? A Cookie can either be a “session” Cookie or a “persistent” Cookie. Session Cookies exist only for so long as you are visiting the applicable sites and are typically deleted when you exit your web browser. Persistent Cookies exist for a set period of time, for example, up to several months or years. Each time you visit a site that has implemented a persistent Cookie, the persistent Cookie is renewed and that Cookie will remain active until its predetermined expiration date. You can manually delete persistent Cookies through your browser settings.
First Party and Third-Party Cookies. Cookies may either be “first-party” or “third-party” Cookies. A first-party Cookie allows your web browser to talk to the actual sites that you are visiting (i.e. these sites). A third-party Cookie allows your web browser to talk to a third-party website, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. We may not have control over how a third-party uses information collected through third-party Cookies.
How To Manage Cookies. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some QC features and Services may not function properly if your cookies are disabled. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the sites.
We may also implement additional add-on services to Google Analytics, such as:
To change your preferences with respect to certain online ads or to obtain more information about ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads. Opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.
We may obtain information about individuals from various third-party companies and public sources, and we may combine that information with Personal Information or other data we collect. This enhances our existing data about our users, improves our ability to contact you, and enhances our marketing capabilities.
The website is not directed at children under 18 years of age. We do not knowingly collect, use, or share Personal Information from children under 18. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.
QC processes Personal Information on our servers in the United States of America. We may process Personal Information to provide our own Services. In some cases, we may process Personal Information on behalf of and according to the instructions of a third party.
If you access the sites from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by other jurisdictions.
We will keep Personal Information for the period necessary to fulfil the purposes described in this Policy, unless a longer retention period is permitted or required by law.
We implement security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data, taking into account the nature and sensitivity of the information involved. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store Personal Information.
No data transmission over the internet or device can be guaranteed to be 100% secure. While we strive to protect Personal Information, we do not guarantee the security of Personal Information and you provide Personal Information at your own risk.
CALIFORNIA RESIDENTS’ PRIVACY RIGHTS
This California Resident Privacy Rights section supplements the Policy and applies solely to residents in the State of California. If you are a California resident, you may have additional rights (or different rights than described above) under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its implementing regulations (collectively, the “CCPA”). In this section when referring to “Personal Information”, we are referring to how that term is defined under the CCPA. Any other terms used below and not otherwise defined have the meaning given to them under California law and regulation.
Categories of Personal Information Collected. In the last 12 months, QC has collected the categories of Personal Information identified in Section 2. Please note that our collection of geolocation information may qualify as Sensitive Personal Information for the purposes of the CCPA.
Categories of Sources From Which Personal Information is Collected. The categories of sources from which Personal Information is collected is described in Section 3.
Business Purposes for Collecting Personal Information. Our purposes for collecting your Personal Information are described in Section 4.
Categories of Third Parties / Services Providers With Whom Personal Information is Disclosed. The categories of third parties and / or service providers with whom we disclose your Personal Information is described in Section 5.
Categories of Personal Information Disclosed for a Business Purposes. We have disclosed the following categories of Personal Information to third parties for the corresponding business purpose in the past twelve (12) months:
|Category of Information Disclosed||Category of Third Party to Whom Personal Information is Disclosed||Business Purpose for disclosing such information|
|Identifiers (e.g., name, alias, postal address, unique personal identifier, online identifier, internet protocol address (“IP Address”), email address, account name, or other similar identifiers)||Affiliates; Third Party Business Partners/Service Providers; Professional Advisors||To provide website functionality, facilitate the business relationship, optimize your experience, identify usage trends, and evaluate the foregoing|
|Consumer Information under Cal. Civ. Code 1798.80 (e.g., a name, username or email address, in combination with a security code, access code or password, that would permit access to an online account)||Affiliates; Third Party Business Partners/Service Providers; Professional Advisors||To provide website functionality, facilitate the business relationship, and optimize your experience|
|Commercial Information (e.g., commercial information, including customer billing information, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)||Affiliates; Third Party Business Partners/Service Providers; Professional Advisors||To process your payments, and facilitate the business relationship|
|Internet or Other Electronic Information (e.g., internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement)||Affiliates; Third Party Business Partners/Service Providers; Professional Advisors||To provide website functionality, optimize your experience, identify usage trends, and evaluate the foregoing|
|Geolocation Information (e.g., approximate GPS geolocation, IP address, and other data from sensors on or around your device, depending in part on your device and account)||Affiliates; Third Party Business Partners/Service Providers; Professional Advisors||To provide website functionality, optimize your experience, identify usage trends, and evaluate the foregoing|
|Audio, electronic, and visual data (e.g., photographs and video recordings)||Affiliates; Third Party Business Partners/Service Providers; Professional Advisors||To facilitate the business relationship|
|Inferences (e.g., inferences drawn from information we collect as identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes)||Affiliates; Third Party Business Partners/Service Providers; Professional Advisors||To provide website functionality, facilitate the business relationship, optimize your experience, identify usage trends, and evaluate the foregoing|
Categories Of Personal Information Sold or Shared for a Commercial Purpose. While we do not disclose Personal Information to third parties in exchange for monetary compensation, we do disclose or make available Personal Information to third parties in order to receive certain services or benefits from them, such as in order to improve and measure our ad campaigns. California law may consider this activity a “sale” or “sharing” under California Law.
The categories of Personal Information that we may have “sold” or “shared” in the past 12 months include:
Each of these categories may have been “sold” to or “shared” with our Third Party Business Partners/Service Providers.
We do not have any actual knowledge that we have sold or shared Personal Information of any consumer under the age of 16.
Your California Consumer Rights. California residents may make the following requests regarding their Personal Information, subject to certain limitations including (a) exceptions permitted by applicable law and (b) verification of your identity and authentication of your request:
To opt-out online, please use the following web-form. Other ways you may opt-out include: contacting us at 1-800-282-2031
DO NOT TRACK. Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals. However, QC treats Global Privacy Control signals as opt-out of sale and opt out of targeted/cross-context behavioral advertising requests as required under CCPA. A Global Privacy Control (“GPC”) is a browser setting that a user can set in order to send a signal to each website visited regarding the user’s privacy preferences, such as not to share or sell user’s Personal Information. If your browser or browser extension has GPC enabled, our websites will automatically recognize that signal and opt you out of the sale of your personal information.
Sensitive Personal Information. QC does not use or disclose sensitive personal information for purposes other than those outlined in the CCPA regulations (Cal. Code Reg. tit. 11 §7027(m)) and therefore does not provide a “Right to Limit” the use or disclosure of sensitive personal information.
How To Exercise Your California Privacy Rights.
Verifiable Request. In order to verify your request, you must provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Information or that you are the authorized agent of such person. We may require additional information in order to verify and authenticate the request. This additional information may require additional information from the data subject or his/her/its authorized agent, which may include proof of your written authorization to the agent to be your agent and to make the specific request submitted, unless the agent is subject to a Power of Attorney under California probate laws. You must describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to your request.
We will only use Personal Information we collect during the verification process for the purpose of verifying your identity. If you maintain an account with us, we may use that account to respond to your request and/or verify your identity. If we are unable to verify your identity as required by applicable laws and regulations, we will decline to comply with your request, and let you know why.
Authorized Agents. You may only make a request to exercise your rights on behalf of yourself, or a parent or legal guardian may make a request on behalf of their child. You also have a right to submit requests to exercise your rights under the CCPA through an authorized agent. If an authorized agent contacts us to exercise the above rights, we will need to verify their identity as well as your identity. We will also require proof of your written authorization to the agent to be your agent and to make the specific request submitted, unless the agent is subject to a Power of Attorney under California probate laws. If the agent is a Power of Attorney under California probate laws, we may require evidence of that status.
When We Will Respond. We will confirm receipt of your request within 10 business days. We will try to respond to your request within 45 days free of charge. If we require additional time, we will inform you of the reason and extension period. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. We may charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded.
Contact. You, or your authorized agent, may exercise these rights by contacting us at one of the following:
Privacy Matters, c/o Quality Carriers
Attn: Legal Department
1208 E. Kennedy Blvd Suite 132
Tampa, Florida, 33602 USA
Toll-free Number: 1-800-282-2031
RESIDENTS OF MEXICO
This Section provides additional terms and information that apply to residents of Mexico pursuant to the Federal Law on Protection of Personal Data in the Possession of Private Parties (Ley Federal de Protección de Datos Personales en Posesión de Particulares) (“LPPD”). Subject to the LPPD, you have a right to access, rectify, cancel and object to the processing of your personal data, which are called your “ARCO Rights.” Please contact us as described at the beginning of this Policy to exercise your rights under the LPPD. If you believe that your right to protection of your personal data is improperly used in violation of the LPPD, you may reach out to Mexico’s IFAI with an official complaint. For more information, please visit their website at www.ifai.org.mx.
This Section provides additional terms and information that apply only to residents of Canada. “Personal information” means information about an identified or identifiable individual where such information can be linked to an individual either alone or in combination with other information (such as information contained in Cookies).
Legal Disclosures and Lawful Requests. We and our service providers and affiliates may disclose your Personal Information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities. Your Personal Information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Access and Other Rights. Subject to limited exceptions under applicable law, you have the right to request access, updating, and corrections of inaccuracies in your Personal Information in our custody and control. You may exercise these rights by emailing or writing to us at the contact information set out at the beginning of this Policy. We may request certain Personal Information for the purpose of verifying the identity of the individual seeking access to his or her Personal Information records. If we secured your consent for the processing of your Personal Information, you may withdraw that consent by contacting us; however, your withdrawal will only apply on a go-forward basis and is subject to any contractual agreement we have with you.
Interest-Based Advertising. For more information about interest-based advertising on your device, and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the DAAC, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices.
This Policy may be provided in several languages for the convenience of our customers and website users. In the event of conflict or inconsistency, the English language version of this Policy controls, unless otherwise required by applicable law. En cas de conflit ou d’incohérence, la version anglaise de cette politique de confidentialité contrôle, sauf si la loi applicable l’exige.